For a long time, IInternational freight forwardingThe operating condition has been in a low level, extensive operating state, the lack of effective global network, difficult to provide global supply chain services。Therefore, service innovation is the preferred means to improve the level of enterprises。There are three main forms of service innovation at present:
1.Basic logistics services aiming at value-added services
The basic links such as warehousing and transportation, distribution and packaging, and distribution are still in a decentralized state, lacking systematic management and strong plasticity。Many freight forwarding logistics enterprises focus on the development of basic value-added labor basic logistics services, to achieve the systematization and standardization of basic circulation links, and directly provide services to customers。
2.Business add-ons are designed to cultivate new customers
Customer demand for logistics is differentiated and diversified, to provide potential customers with customized integrated business additional services such as booking, customs clearance, document processing, financial settlement, can effectively support the main business on the basis of expanding the service field。
3.Industry update for third-party logistics services
Customer-centric, combining enterprise services with customer needs and interests of both sides, establishing organic links, providing users with integrated and systematic solutions, creating new profit growth points for both sides and common development。The service innovation of freight forwarder is the process of repositioning from traditional service to modern logistics service。Service innovation enhances the competitiveness of traditional business through differentiation and cultivates new customer base;Create new profit margins and growth points through value-added services and logistics management services。